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Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
The MacDonald chain of luxury hotels serves business and leisure customers across the UK. Their people are integral to their success. This film goes inside one of its hotels to discover what they do. Service is everything: Guests have to be greeted with a smile. Neil, the concierge, is virtually a "personal organiser" for everyone who visits the hotel. The receptionist is in the front line, too, checking people in and dealing with angry customers....
Series
Publisher
Gale Research
Pub. Date
1997.
Language
English
Description
Collection of actual business plans from businesses in the manufacturing, retail and service industries, with company names and addresses changed. Includes: business plan template, fictional business plans, listing of organizations, agencies, and consultants; a glossary; and an updated bibliography. Aimed at entrepreneurs seeking funding for small businesses in North America.
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