Catalog Search Results
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the heart of his findings: the six principles of influence that form the basis of effective, persuasive appeals. These principles - reciprocation, scarcity, authority, commitment,...
Publisher
Kanopy Streaming
Pub. Date
2016.
Language
English
Description
Working well with others is critical to professional success, yet many people struggle with "authority issues" that can block their progress. Professor Gruenfeld combines research on the psychology of power with the acting skills of the theater to illustrate how our nonverbal behavior affects how we are perceived in a hierarchy—far more than the words or arguments we use. In fact, she notes, our words account for only 7% of our argument's impact....
Author
Publisher
Oxford University Press
Pub. Date
[2020].
Language
English
Description
"This book describes how 25 outstanding leaders used emotional intelligence to deal with critical challenges and opportunities.. The book distills the leaders' experiences into nine strategies that can help any leader or potential leader to be more effective. Each chapter concludes with activities that help readers to apply immediately each of those strategies."--
Series
Publisher
Harvard Business Review Press
Pub. Date
[2021]
Language
English
Description
"Is your message getting through? The right communication tactics can motivate your people -- and fuel your business.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you get your message across -- whether you're speaking face-to-face, or connecting with someone across the world."--From...
Author
Publisher
Fast Company Press
Pub. Date
[2022]
Language
English
Description
"In a world of explosive change and transformation, leaders at all levels--from heads of state and global corporations to entrepreneurs and gig economists--will offer the best opportunity for leveraging change and transforming our lives for the better. This includes how we work, play, govern ourselves, and consider and plan for our collective futures. In Lift, Faisal Hoque--noted thought leader; serial entrepreneur; technology innovator; advisor...
Publisher
Kanopy Streaming
Pub. Date
2016.
Language
English
Description
Today’s young workers are a new breed, thanks to two unique forces in their upbringing. Raised during the self-esteem movement, they are often self-confident and used to attention. And the first generation to grow up with technology, they work fast and expect fast results. In the workforce, they can seem demanding, even disrespectful of authority, especially the occasional “roaring tiger” with an inflated sense of entitlement. Leaders that adjust...
Author
Publisher
McGrawHill
Pub. Date
[2020]
Language
English
Description
"ABC News anchor Dion Lim’s empowering workplace communication strategies for women in any industry. As women, we’re constantly told to speak up, lean in, and be a badass . . . We absolutely should. We must! But we have to execute these things in the right way.”" --
Author
Publisher
St. Martin's Press
Pub. Date
2022.
Language
English
Description
"The communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted. Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small...
Author
Publisher
Portfolio/Penguin
Pub. Date
[2020]
Language
English
Description
"From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership. You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization's goals. Unfortunately, David Marquet argues,...
Series
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.
Author
Series
Smile volume 171
Publisher
Da kuai wen hua chu ban gu fen you xian gong si
Pub. Date
2021.
Language
中文(繁體)
Series
Publisher
Harvard Business Review Press
Pub. Date
[2019]
Language
English
Description
Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking. In this book, you'll learn from the latest research what prevents you from hearing others, when to focus on your inner voice, and how...
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